Horizon Services is a non profit with 3 offices and over 140 employees in the bay area. They needed an technicians part-time to serve as the "goto" guy in terms of help desk support. They also had projects with flexible labor demands that fluctuated over time.

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ScaleDesk was able to match them with a technical that was able to do weekly visits to their offices to both work on onboarding and common IT issues as well as their project. As part of a small team, our tech was also able to cover vacations for the main IT team so they are able so IT functions ran much more smoothly.

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They love our tech so much at the end of a 1 year term, they offered him employee status and made him a part of the team!